Providing financial compliance services to the lending industry.

Quality Control Manuals

Quality Assurance and Fraud Prevention

General overview of lender/broker’s policy on Quality Assurance

Quality Control Methods and Procedures

Procedures identified to ensure that sample selection; mortgage file review and reporting are conducted in a timely manner.

Specific requirements addressed for sample selection process, including

  1. Methodology and frequency
  2. Re-verifications
  3. File reviews
  4. Reporting
  5. Record retention

Identification of systems or processes that can evaluate and monitor overall quality of the mortgage production.

Follow-up processes and implementation of corrective action explained.